IT HelpDesk & Managed Sevices
Just like in any business, operational downtimes and IT maintenance issues can be time consuming. However, with a dedicated IT HelpDesk and Managed Services, you can help reduce your downtime and maximise your IT services and functions.
At Elephant in the Boardroom, we understand that an optimised IT Helpdesk is an indispensable part of any organisation offering IT services. We provide management, monitoring and resolution of IT systems and functions as well as strategic IT decisions to help your business grow.
Let your internal IT team focus on important strategic projects by outsourcing your service desk functions to us. Our aim is to help businesses enhance and improve each end user experience for customer satisfaction; streamline complaints, issues and diagnosis for improvement in product quality and productivity; and save on explicit costs by providing a general resolution centre. By outsourcing your IT services and functions to us, you can have access to a dynamic IT HelpDesk and Managed Service solutions fit for your needs and demands. Thereby, increasing your efficiency to result in higher productivity.
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Managed services help the organisations to distribute resources optimally by minimising the downtime and augment overall profitability. Elephant in the Boardroom can provide you with the following benefits from managed services:
Money is the most common determining factor for outsourcing your IT needs to an MSP. CompTIA conducted a survey taken of 400 businesses that have recently hired out their IT needs to an MSP, within the past year. The results indicate 96% of respondents agree that Managed Services save them a substantial amount of money annually. The prime reason for this would be its high level security, user friendliness, flexibility and increased uptime.
We are located in Melbourne but we service different regions in Australia and all over the world with our Managed IT Services. Contact us today to avail our services.
We can still provide, No problem at all! Many of our clients have their own internal IT support or department to handle their everyday IT requirements. But by clinged us with your prevailing support, we would be glad to assist you the best IT support whenever the need arises without any delay.
Definitely! As a Managed IT service, I would recommend you to consider the following point before taking a decision on hardware and software products
From our observation, most IT environments and networks that we encounter are actually far from healthy. There is a lot that can be done to improve performance and cost savings, from installing patches to replacing outdated hardware.
We understand the importance of providing fast resolutions to your business to avoid any downtime that's why we endeavour to solving your requests in the most efficient time.
We provide management, monitoring and resolution of IT systems and functions as well as strategic IT decisions to help your business grow.
Elephant In The Boardroom has its head office in Melbourne but its Managed IT support service are available all across the Australia.
We cater to all businesses of different sizes and types with our Managed IT Services.