Live chat lets consultant handle multiple chats at a time, so the wait time is reduced and customers have a better overall experience with your brand.
Customer's expect live chat on a website. They prefer to chat with someone in real-time, online, rather than calling a company for support.
Reach out in real time to website traffic. Anticipate questions and proactively engage customers to increase sales and reduce abandonment.
Offer real time chat support. Reduce wait times, answer questions quickly, reduce phone calls and improve experience.
Customers are 3X more likely to make a purchase when you reach out with a chat.